We strive to ensure customer satisfaction while protecting our vendors. Our refund policy is outlined below:

Eligible for Refund:

• Undelivered orders (where delivery was not attempted).

• Incorrect or wrong items received.

• Damaged items (proof must be submitted within 24 hours).

Not Eligible for Refund:

• Perishable goods once delivered (food, fresh groceries).

• Change of mind after order is confirmed.

• False claims without evidence.

Refund Method:

Approved refunds are processed to the original payment method within 7–10 business days.